Shipping Policy
Shipping policy
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders placed before 3PM EST will ship same business day.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Flat Rate Shipping Options Below:
|
Shipping option |
Estimated delivery time |
Price |
|
USPS |
1 to 6 business days |
$9.00 |
|
FED EX |
1 to 7 business days |
$10.00 |
|
UPS |
1 to 7 business days |
$10.00 |
Local delivery
Free local delivery is available for orders over $50 within 20 miles of 46825 Indiana. For orders under $49, we charge $20 for local delivery.
Deliveries are made by appointment only. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
International Shipping
We dont offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@whitetailbeard.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@whitetailbeard.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@whitetailbeard.com.